I wanted you to know how nice of a job Pablo and Andy did for us today. They came out, assessed the situation in minutes and had it fixed within an hour. Both of them were super nice and pleasant to work with—very professional.
Thanks for taking such good care of us! We’ll make sure and tell our friends who to call when they have a plumbing issue! .... Excellent work!
Thomas & Miguel did a good job for me on installing my new Hot Water Heater on Monday 2/25/2013. This is our second one in our 20 year old home from you and it went out on Sunday. I was very pleased with the reponse time. Within 4 hours of calling you on Monday the work was done to my complete satisfaction and we had hot water again which is so needed. Theresa and Heather on the phone support were also kind and very helpful too. Thanks for the great work over the years. I have been a loyal customer of yours for over 30 years and always recommend you to all my friends. Jack - Round Rock, TX.
Round Rock, TX
My experiences with Christianson have been wonderful! I use them for both my AC and plumbing needs. When we were remodeling our master bath, I had to coordinate with both their plumber, Pablo, and my tile contractor. Pablo was a great source of information and advice on getting the job done right. Since this kind of work tends to happen in various stages, he came back several times to complete the plumbing component of the job. I really appreciate his reliability, flexibility, and professionalism. Thanks, Christianson!
Thank you for sending such an expert. I was very impressed with Robert's knowledge and the quality of his work. I can't say enough about how pleased I am. Thank you.
I wanted you to know how pleased I am with the work Guillermo did. He was polite, fast and knowledgeable. I am very pleased with his service.
Cedar Park, TX
I really appreciated the time Robert spent checking out their HVAC system. He was very thorough. Moreover, the way talked to and treated my elderly mother is greatly appreciated. We will defintely use Christianson again and again. Robert was respectful and polite and sincere. I was very impressed.
Cedar Park, TX
I've been meaning to write to you for a couple of months to let you know that we had a wonderful customer service experience a few months ago when our AC did not work. The person I spoke with was very helpful as was the technician that came out to take care of our problem. We will never go to another AC service because of the excellent staff you have and just wanted to let you know how pleased we are with your service and company.
Mr. K Solomon
San Antonio, TX
My friend from New York and I were very, very impressed. We not only received great service but also advise regarding filters, as well as tips on how to heat the home without having the upstairs system running constantly since that space is rarely used. The technician was very, very neat and didn’t leave anything to be picked up after or thrown away.
Ms. N Campbell
We are writing this letter to commend you employees. Our 16 year old Trane became progressively more problematic recently. Christianson inspected the system and explained all our options in detail. We decided it was time for a new system.
On Sunday, the system failed. We left a message Sunday evening. Our call was returned immediately and we were told the installers would be here the next morning. The technicians arrived early, were very professional and did an excellent job as well as explained the system and paper work.
We would be remiss if we did not mention that Christianson's customer service staff has always been helpful and gracious, even on the well-remembered morning at 2:30 AM.
With such dedicated employees, we will continue with Christianson for our plumbing, heating and air conditioning needs.
Fred & Karen W.
We have used your company 3-4 times over the last two years to handle our repairs. The technician has always been able to diagnose the problem quickly and correct it. His service has been so good that we consistently recommend your company to others when they are in need of A/C work. Thank you again for the great service.
Mr. J Veith
We sincerely appreciate your good service. Thanks for taking care of us in such a timely manner. your kindness has been a blessing.
Louis & Fay V.
I expected an after-hours service call to be handled by grumpy, rushed, overworked technician but am delighted to report it was the exact opposite. Friendly, did not rush through the service call, explained technical aspects of my HVAC system. I feel I got every bit and more for the amount we paid for after hours service call.
Mr. R Sanders
I just wanted to express my thanks to your company and to the technician. He was very cordial and professional. He was also very understanding and went above and beyond to find a part that was needed to fix my AC. He originally told me I would have to go several days before the part could get delivered, then he made a phone call and was able to get the part and my AC fixed later the same day. Thanks to him, we did not have to go without AC for too long.
Ms. J Lopez
Cedar Park, TX
Thank you for taking good care of our air conditioning needs all these years. The technician went the extra mile for me and was so informative and pleasant. I truly appreciate it.
Oh yes, thank you for the reasonable price, also.
May God bless you all,
Ms. B. Edmiston
Thank You! Thank You! Thank You! Thank You!
You didn't have to do what you did... and that's why I must do this.
Just the mere fact I am purchasing a home and the fact of my being a senior says I've done business with small companies and big ones. I have experienced professional and unprofessional and all the stuff in between but what I will forever remember and boast about you is the level of integrity of your word and the overall ethics with which this business stands on.
Forgive me but I was sort of preparing myself to plea for consideration and it was extended without a peep from me and beyond my imagination.
P.S. - I'm nice and warm (smile)
Ms. P Bedford
Last night around 8:00, my daughter's heating unit was not heating her home. She called Christianson because your company offers 24-hour service and Christianson was involved in building her home in Round Rock.
Her phone call was returned promptly and the repairman arrived in a timely manner. He was professional, took the time to check our her heating unit, and repaired the unit.
We would like to commend your company for such excellent service. We appreciate the fact that a repairman is on call on a 24-hour basis, and we appreciate the professionalism of your employees.
Thank you for taking care of the emergency situation. We will be more than happy to recommend your company to anyone.
Jack and Barbara B.